How do I sign in?

Two sign-in pages

The Hub has two parallel sign-in pages so you land on the right dashboard automatically.

• Athlete sign-in: /athlete-login/. Use this if your role is athlete or premium athlete.
• Coach sign-in: /coach-login/. Use this if your role is coach or assistant coach.

You can sign in from either page with any valid account, but starting from the matching one is faster.

Your credentials

Your username is the email address you signed up with. Passwords are case sensitive and must be at least 8 characters. The Hub never shows your password back to you in plain text.

After you sign in

The Hub routes you based on your role:

• Coach or assistant coach: lands on /dashboard/ (the coach dashboard).
• Athlete or premium athlete: lands on /my-races/ (your race dashboard), with quick links to wellness and equipment.

Forgot your password

1. Click Forgot password on either sign-in page.
2. Enter the email on your account.
3. Check email for a reset link valid for one hour.
4. Pick a new password (8 character minimum).

If the email never arrives, check spam first. If it is still missing, the address on the account may be different from the one you typed. Ask us and we will help reconcile it.

Sign-in lockouts

After several wrong passwords in a short window, the account is briefly locked to defend against brute-force attempts. Wait a few minutes and try again, or reset the password.